Last Updated: January 2024
These Terms of Use govern your access to and use of the juniper-dive website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree to these terms, please do not use our website.
1. Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by these Terms of Use and our Privacy Policy. We reserve the right to modify these terms at any time, and such modifications shall be effective immediately upon posting. Your continued use of the website after any changes constitutes acceptance of the modified terms.
2. Description of Services
juniper-dive provides travel planning and consultation services for individuals seeking to explore the United Kingdom. Our services include itinerary planning, accommodation recommendations, transport coordination, and tour arrangements. Service availability, pricing, and specific offerings are subject to change without notice.
3. User Responsibilities
When using our website and services, you agree to:
- Provide accurate and complete information in any forms or communications
- Use the website only for lawful purposes
- Not attempt to gain unauthorised access to any part of the website
- Not interfere with or disrupt the website or servers
- Not use automated systems or software to extract data from the website
- Respect the intellectual property rights of juniper-dive and third parties
4. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of juniper-dive or its content suppliers and is protected by United Kingdom and international copyright laws.
You may view and download materials from this website for personal, non-commercial use only, provided you retain all copyright and proprietary notices. You may not modify, reproduce, distribute, or commercially exploit any content without prior written permission from juniper-dive.
5. Service Limitations
Our travel planning services are advisory in nature. While we strive to provide accurate and helpful recommendations, we cannot guarantee:
- Availability of accommodations, tours, or transport at any given time
- Accuracy of third-party information or services
- Weather conditions or other factors outside our control
- Specific outcomes or experiences during your travels
Final bookings and arrangements are subject to the terms and conditions of the respective service providers. We recommend reviewing all third-party terms before confirming any bookings.
6. Pricing and Payment
Prices displayed on our website are for our planning and consultation services only and do not include costs of accommodations, transport, tours, or other third-party services. All prices are quoted in British Pounds (GBP) unless otherwise stated.
We reserve the right to modify our service fees at any time. Any price changes will not affect services already confirmed and paid for. Payment terms and methods will be communicated during the booking process.
7. Cancellations and Refunds
Cancellation and refund policies vary depending on the service requested and the stage of planning. Specific terms will be outlined in your service agreement. Generally:
- Consultations cancelled with at least 48 hours notice may receive a full refund
- Partially completed planning work may be subject to proportional fees
- Third-party bookings are subject to the cancellation policies of those providers
8. Disclaimer of Warranties
This website and all content, services, and products are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the website will be uninterrupted, timely, secure, or error-free, or that defects will be corrected. We do not warrant any results from use of our services.
9. Limitation of Liability
To the fullest extent permitted by applicable law, juniper-dive shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from:
- Your use or inability to use our website or services
- Any changes made to the website or services
- Unauthorised access to or alteration of your transmissions or data
- Statements or conduct of any third party on the website
- Any other matter relating to our website or services
Our total liability for any claims arising from your use of our services shall not exceed the amount you paid for those services.
10. Third-Party Links
Our website may contain links to third-party websites or services. These links are provided for convenience only, and we do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party sites. You access third-party websites at your own risk.
11. Indemnification
You agree to indemnify, defend, and hold harmless juniper-dive and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the website, violation of these terms, or infringement of any third-party rights.
12. Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our website or services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Severability
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.
14. Entire Agreement
These Terms of Use, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and juniper-dive regarding your use of our website and services, superseding any prior agreements.
15. Contact Information
If you have questions about these Terms of Use, please contact us at:
juniper-dive
47 Kensington High Street
London, W8 5ED
United Kingdom
Email: [email protected]